FAQ

How long does shipping take?

Most orders ship within 1–2 business days. Delivery typically takes 3–7 business days depending on your location and shipping method.
Do you provide tracking information?

Yes. Once your order ships, you’ll receive an email with tracking details so you can follow your package in real time.
Can I change or cancel my order after placing it?

We process orders quickly, but if you need changes or cancellation, contact us immediately. We’ll do our best to help before the order ships.
Are your RC parts compatible with all brands?

Not all parts are universal. Each product listing includes compatibility details—please check before purchasing or contact us if you’re unsure.
Do you sell replacement parts?

Yes, we carry a wide range of replacement and upgrade parts for popular RC brands and models.
What if I can’t find a part I need?

Reach out to us—we may be able to source it or recommend a compatible alternative.
Do RC products come with batteries?

Some do, but not all. Product descriptions will clearly state what’s included.
What type of batteries do I need?

It depends on the model. Common options include LiPo, NiMH, and AA batteries. Always check the product specifications. For the best performance use Innovation RC batteries.
Is it safe to use LiPo batteries?
  • Never leave LiPo batteries unattended while charging.
  • Always use a charger specifically designed for LiPo batteries with proper balance charging.
  • Do not charge, use, or store damaged, swollen, punctured, or leaking batteries.
  • Never overcharge or discharge below the recommended voltage.
  • Do not short-circuit battery terminals.
  • Keep batteries away from flammable materials while charging and in storage.
  • Charge batteries on a non-flammable surface such as a LiPo safety bag or fireproof container.
  • Do not expose batteries to extreme heat, direct sunlight, or open flame.
  • Always store batteries at recommended storage voltage in a cool, dry place.
  • Keep batteries out of reach of children and untrained users.
  • Dispose of damaged or end-of-life batteries at a certified recycling facility—do not throw in household trash.
What is your return policy?

Unused items in original packaging can typically be returned within 14–30 days. Some exclusions apply. Make sure to check out our Returns & Exchanges page.
What if my item arrives damaged?

Contact us right away with photos of the damage. We will do everything we can to make things right.
Do your products come with a warranty?

Many items include manufacturer warranties. Coverage varies by brand and product.
Do you offer discounts or promotions?

Yes, we occasionally run promotions. Sign up to our email list and follow us on Youtube and Instagram to see the latest deals.
How can I contact customer support?

You can reach us through our contact form or email. We usually respond within 24–48 hours.